Your details, explained.

What the website stores

Each interest or inquiry submission is kept as a separate record with the name and email you provide, the product or service selected, the submitted details, the date and time received, and the source page and form identifier. Details may include your message, goals, selected consultation package, listening links, timing, and any other fields on that form. We also record the consent choice and wording shown on the form. Sending an inquiry does not subscribe you to marketing. Your private planning-checklist answers stay in your browser unless you choose to share them.

When you sign in, the Academy receives your account identifier, email, and display name from the hosting platform. It stores your purchased offerings, payment status, accepted purchase terms, module progress, video position, and issued certificates. Authorized administrators use these records to provide access and support.

Payments and files

Stripe processes checkout and card details. The Academy stores order and payment references and status, not your full card number. Learning videos and downloads are stored in protected hosting storage. Your access depends on your verified purchase. A video explicitly selected as a public sample is available without purchase.

Email and service providers

We use Resend to send an acknowledgment of your form submission, summarize the request you made, and share relevant information about the offering you selected. A notification with your submitted details is also sent to Joe’s team, and your submission remains available for authorized administrator review. Resend processes recipient addresses and message content; delivery events help identify failed mail, bounces, and complaints. An inquiry reply does not subscribe you to future marketing. Hosting and these service providers process information needed to operate the website.

Launch updates require consent. Use the unsubscribe link in an update email or contact us to stop updates. We retain a suppression record to honor your choice. Purchase and support communications are separate from marketing preferences.

Website activity

We count page views, package selections, submissions, and checkout starts in daily totals. These counts do not include your name or email and do not use advertising cookies. Short-lived, hashed network information helps limit abusive form submissions.

Retention and requests

We retain account, purchase, and learning records to provide your program, handle support, and maintain transaction records. Launch-list and inquiry information is retained while relevant to your request. Email delivery logs and suppression records support reliable delivery and your preferences. You can request access, correction, or deletion through support. Some transaction records may need to be retained even after a deletion request.

Do not include sensitive personal information, passwords, or payment details in inquiry forms. Contact Joe’s team with questions about your data.